Shipping and Handling Policy

Properly completed orders will be ship within 1 business day unless otherwise noted. Orders are properly completed once payment authorization is obtained and the ship-to address is confirmed.

Oil Vape Gear reserves the right to cancel incomplete orders if they are unable to successfully reach the customer without further notification. Should this occur, customers must submit a new order if they still wish to make a purchase.

Oil Vape Gear reserves the right to hold or reject any order for any reason or for no reason at all.

Shipments to locations outside of the continuous 48 United States will be charged accordingly and the customer is responsible for any and all duties, taxes, tariffs, or other costs associated with shipping and delivering your order to your destination. At this time, there is no International shipping offered. Shipping costs to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may vary.

Oil Vape Gear will not be held responsible for address mistakes made by customers, holiday or weather-related shipping delays, or packages that are lost or stolen once delivered. Orders are shipped Monday through Friday only. We are closed on weekends and major holidays: New Year’s Day, Easter, Labor Day, Thanksgiving, and Christmas. Hours of operation may vary during other holidays.

If you place your order with us on a business day (Monday to Friday) before 10am Eastern, your shipment will leave our warehouse facility on the same business day.

If you place your order with us on a business day (Monday to Friday) after 10am Eastern, your shipment will leave our warehouse facility on the next business day. For example, if you place an order on a Friday after 10pm, the shipment will leave our warehouse on a Monday.

Please note that we do our absolute best to ship your order the speed you have requested and paid for. However, on occasion, carriers may have issues on their end, such as inclement weather and vehicle issues. HoneyStick does not assume liability for problems with the carrier that are beyond our control.

Packages returned to Oil Vape Gear as unclaimed (return to sender) will be refunded; however, they are subject to a 20% restocking fee and less the cost of shipping. Customers that request we re-ship an unclaimed package will be charged for re-shipping in addition to any applicable shipping costs relating to the initial unclaimed package shipment.